The following information explains returns or exchanges to Zannza.com
Returns for purchases made via the internet
All returns must request an authorization number from customer service
· Complete the Return Form that accompanied your package, making sure you indicate the item(s) being returned and why (No damages accepted)
· Securely pack your merchandise, being sure to include packing slip and authorization number.
· Ship your package via US Postal Service or UPS
· All returns must be processed within 7-10 business days of receipt.
· Items for exchange are based on availability. Prices are as purchased. Shipping costs are the customers responsibility
· Final sale merchandise is non-refundable
· We will notify you via email when your return has been received and processed.
Returns can also be made to the original Zannza retail location with original receipt of purchase 7-10 days business days.
If you would like to return merchandise purchased from a store:
PLEASE NOTE: You will need a printer to print your invoice if needed.
If you have additional questions, please contact a Zannza specialist at 1(516)864-0029
Please ship your return to:
45 Jackson Avenue Syosset. NY 11791
Still need help? Contact Us